Support with the FaxFinder team must be initiated by the designated end-user admin or FaxFinder Authorized Reseller by submitting a ticket to the FaxFinder Support Portal. The recommended method of submitting tickets is completing the form on the page.
Tickets can also be created by logging into support.faxfinder.net or simply emailing support@faxfinder.net. Please include the end-user name, a thorough description of the issue needing support and if applicable, FaxFinder serial number, model number, firmware & client software, etc.
You can also try contacting support via telephone hotline (763.888.8950). The hotline is subject to support technician availability – it is still highly recommended you create a ticket before calling the hotline. Be ready to provide accurate support/service information to ensure an efficient support experience.
