Support with the FaxFinder team must be initiated by the designated end-user admin or FaxFinder Authorized Reseller by submitting a ticket to the FaxFinder Support Portal. The recommended method of submitting tickets is completing the form to the right.
Tickets can also be created by logging into support.faxfinder.net or simply emailing support@faxfinder.net. Please include the end user name, FaxFinder serial number, model number, firmware & client software being used, and a thorough description of the issue requiring support.
You can also contact support via telephone hotline (763.888.8950). The hotline is subject to support engineer availability – it is still highly recommended you complete a ticket before calling the hotline. Be ready to provide accurate support/service information to ensure an efficient support experience.
***If this is Urgent, state SERVER DOWN.
Support requests
In order to best assist you please give us a brief description of the problem or what your are looking for.
For additional information about virtual fax software solutions, please see our Frequently Asked Questions page or send us an email
